Privacy Policy

We, Design Your Own Journey GmbH, Eidmattstr. 30, 8032 Zurich, operate the website [https://designyourownjourney.com] and offer the retreats and services available on the website. Hereafter, we are considered responsible for the collection, use, and processing of your data.
Below, we outline whether and how we process your data:

Data Processing, Storage, Deletion

We process only personal data that we collect directly through our website, related applications, external platforms, so-called "landing pages," or within the business relationship with our customers and other business partners. Processing occurs only if there is explicit consent or a legal basis, such as contract execution, fulfillment of legal obligations, or our legitimate interests.
Within the scope of your consent, we process your data only within the limits of this consent unless one of the following legal bases applies. We explicitly point out that you can revoke your consent at any time, whereby any already occurred – lawful – processing action is not affected by the revocation.
The following legal bases may apply: ● Consent of the data subject; ● Fulfillment of the contract with the data subject as a contracting party or required pre-contractual measures at the request of the data subject; ● Fulfillment of legal obligations of our company; ● Performing a task in the public interest; ● Legitimate interests of our company, provided the interests of the data subject or their fundamental rights do not override them.
We delete personal data as soon as the purpose of their collection is fulfilled, and there is no need for further storage. However, there are cases where we are legally obliged to store data for a longer period. This particularly applies to regulations of the Swiss or European legislator in areas such as contract and tax law and commercial bookkeeping. For example, business documents, contracts, and booking receipts must be kept for a period of 10 years. Personal data that is stored solely for legal reasons and is no longer needed for our service provision is blocked and used only for accounting and tax purposes.

Disclosure to Third Parties

In the course of order processing, the use of third-party services may be required. It may be necessary to transfer data to external service providers for contractual performance. The legal bases for this data transfer correspond to those of lawful processing and are explained in more detail in the previous section. We ensure through contractual agreements that the third parties engaged with data processing comply with data protection regulations. Additionally, we may be required in certain cases by official or judicial orders to disclose data to government agencies or third parties.
Provision of Our Services and Creation of Log Files

Our system automatically collects and stores information in so-called log files as soon as you access our website. This includes the following information: ● Browser type and version ● Operating system ● IP address ● Internet service provider ● Date and time
The aforementioned data cannot be directly assigned to any person and is not merged with other personal data but remains in our system. The collection and storage of this data in log files are based on our company's legitimate interests, particularly ensuring the functionality and security of our services and their optimization. The log files are automatically deleted after each session ends.
The collection and storage of your data in log files are essential for the operation of our website; therefore, it is not possible to object to this process.

Cookies, Tracking, and Other Technologies

We use cookies and similar technologies on our website. Cookies are small text files stored by your browser that enable unique identification of your browser when you revisit our website. They store and transmit display settings and login information to make our website user-friendly and secure. The use of cookies is based on our company's legitimate interests in optimizing our website.
You have control over the use of cookies: by adjusting your browser settings, you can disable or restrict the transmission of cookies and delete already stored cookies at any time. However, please note that disabling cookies may limit the functionality of our services.
When you visit our website, you are informed through a cookie banner, where you can give your consent to the use of cookies. This consent is the legal basis for the use of those cookies necessary for the full use of our services.

Tools, Applications, and Other Technologies Used

Contact Form: Our website features contact forms that allow you to get in touch with us. The following information you provide will be transmitted to and stored by us: first and last name, phone number, email address, subject, and message.
The information you provide is solely for processing your request/message. By submitting the request/message, you consent to the described data processing (legal basis: consent). You can revoke your consent at any time, with any already occurred processing unaffected by the revocation.

Right to Information
As a data subject, you can request confirmation from us as to whether personal data concerning you is being processed. If this is the case, you have the right to information about the following: ● The purposes for which the personal data is processed; ● The categories of personal data processed; ● The recipients or categories of recipients to whom the personal data has been or will be disclosed, particularly recipients in third countries or international organizations; ● The planned duration of the storage of your personal data or, if this is not possible, the criteria for determining this duration; ● The existence of a right to correction or deletion of your personal data or restriction of processing by us or a right to object to this processing; ● The existence of a right to lodge a complaint with a supervisory authority; ● All available information about the origin of the personal data if it was not collected from you; ● The existence of automated decision-making, including profiling, and meaningful information about the logic involved as well as the significance and intended effects of such processing for the data subject.
You also have the right to request information on whether your personal data is transferred to a third country or an international organization; in this case, you have the right to be informed about the appropriate safeguards related to the transfer.

Right to Correction and Deletion
You have the right to request from us the immediate correction and/or completion of incorrect and/or incomplete personal data concerning you.
You also have the right to request that we immediately delete the personal data concerning you if one of the following reasons applies: ● The personal data is no longer necessary for the purposes for which it was collected or otherwise processed; ● You revoke your consent, and there is no other legal basis for the processing; ● You object to the processing for reasons arising from your particular situation, and there are no overriding legitimate grounds for the processing, or you object to the processing for direct marketing purposes; ● The personal data concerning you was unlawfully processed; ● The deletion of your personal data is necessary to fulfill a legal obligation; ● The personal data concerning you was collected in relation to the offered services of the information society according to Art. 8 para. 1 GDPR.

Right to Restrict Processing
You have the right as a data subject to request the restriction of processing if one of the following conditions is met: ● The accuracy of the personal data is contested. The restriction can be requested for the duration that allows us to verify the accuracy of the personal data; ● The processing is unlawful, and you request the restriction instead of deletion; ● We no longer need the personal data for processing, but you need it to assert, exercise, or defend legal claims; ● You object to the processing.
If the processing of your personal data is restricted, we may, except for storage, only process this data with your consent or to assert, exercise, or defend legal claims or to protect the rights of another natural or legal person or for reasons of public interest.
If you have obtained a restriction of processing according to the aforementioned conditions, you will be informed by us before this restriction is lifted.

Information and Notification Obligation to Third Parties
If we have made your personal data public and are legally obliged to delete it, we will take appropriate measures, considering available technology and implementation costs, to inform other responsible entities and processors who process this data that you have requested the deletion of all links to this personal data or copies or replications of this data.
We inform all recipients to whom your personal data has been disclosed about any correction or deletion of this data as well as restrictions of its processing unless this proves impossible or involves disproportionate effort. In such cases, we strive to clearly communicate the reasons for the non-notification and ensure your rights are still protected.

Exceptions to the Right to Deletion
The right to deletion does not exist if the processing is necessary to exercise the right to freedom of expression and information and/or to assert, exercise, and/or defend legal claims.

Right to Data Portability
You, as the data subject, have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us, provided the processing is based on consent or a contract and the processing is carried out by automated means.
You also have the right to have your personal data transmitted directly by us to another controller, insofar as this is technically feasible. The rights and freedoms of other persons must not be adversely affected by this.

Right to Object
You, as the data subject, have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you, which is based on Article 6 para. 1 lit. e or f GDPR. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or the processing is for the assertion, exercise, or defense of legal claims.
If we process your personal data to operate direct marketing, you have the right to object at any time to the processing for such marketing purposes. If you object to the processing for this purpose, we will no longer process your personal data for this purpose.
You have the right to revoke your consent at any time. The legality of the processing carried out based on the consent until the revocation remains unaffected by the revocation.

Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a supervisory authority, particularly in your place of residence (EU/CH), your workplace, or the place of the alleged infringement, if you believe that the processing of personal data concerning you violates the GDPR or the FADP.
The competent authority for Switzerland is: Federal Data Protection and Information Commissioner, Feldeggweg 1, 3003 Bern.
The supervisory authority to which the complaint has been submitted informs the complainant about the status and results of the complaint, including the possibility of a judicial remedy.

Design Your Own Journey GmbH, June 2024
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